Refurbishment & Process

• Our sofa recliner chair refurbishing services aim to restore and enhance the condition of your existing furniture. While we strive to provide accurate estimates, the final cost and timeline may vary depending on the specific requirements of each project.
• From the start until the end of the refurbishment procedures, each detail will be shared with you by our representative via WhatsApp, chat, or phone call, allowing you to stay informed.
• Material selection depends on your choice. Once all plans are ready with prior client decisions, we are ready to proceed. No changes, modifications, or cancellations will be accepted once it's approved from both sides and work is in progress.
• The Company is not responsible for any damage or wear that occurs after the refurbishing process and after the warranty period expires, provided it is not due to our negligence.
• We do not ask for any upfront payments, but in some cases, there may be a request to pay 50% of the total cost to proceed further.
• We will notify you when your project is complete and ready for delivery or pickup. You must arrange for timely receipt of the completed project. Failure to do so may result in storage fees.

Shipping & Delivery

• We will notify you when your project is complete and ready for delivery or pickup. You must arrange for timely receipt of the completed project. Failure to do so may result in storage fees.
• Shipping and delivery costs are the responsibility of the customer unless otherwise stated.
• The Company will make reasonable efforts to ensure timely delivery, but not responsible for any delays or damages caused by third-party shipping providers.

Limitation of Liability

• The Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or services.
• In cases of unforeseeable events or matters beyond our control, such as natural disasters, strikes, or government actions, we shall not be held liable for delays or disruptions in our services. We will make reasonable efforts to inform you of such occurrences and their impact on your project.

Indemnification

You agree to indemnify and hold the company and its employees, agents, and affiliates harmless from any claims, damages, liabilities, or expenses arising out of your use of website and services. We may use third-party services, such as payment processors or shipping companies or third-party workers. Any issues related to these third-party services will be subject to their respective terms and conditions.

Charges & Payments

• We understand that when it comes to repair services, you may prefer to pay after the service has been completed to your satisfaction. We do not require advance payments for our repair services. You can make the payment after we deliver your repaired product.
• For significant customization projects, including but not limited to large furniture items or highly specialized designs, we may require an advance payment of 50% of the total amount. This advance payment helps initiate the customization process and secure the necessary materials and resources for your project. The remaining balance can be settled as per the agreed-upon payment terms. Our team will communicate these details with you when discussing your project's requirements.
• For on-site visits, particularly for large spaces or specialized check-ups, charges may apply based on the specific service you are accessing. These charges will be communicated to you in advance and will depend on the scope and complexity of the service. Our team will provide you with a clear breakdown of any on-site visit charges when discussing the service requirements.
• You can make payments using UPI(Unified Payments Interface) & COD(Cash on Delivery) only for a seamless transaction experience.

Returns and Refunds

Refunds or exchanges are available for eligible products within a specified time frame, as outlined in our separate Return Policy.
Refunds for custom-made products are subject to the Company's discretion and may be subject to restocking fees.

Assignment

You may not assign or transfer any rights or obligations under this Agreement without the prior written consent of the Company. The Company may freely assign or transfer its rights and obligations under this Agreement to any third party.

Force Majeure

The Company shall not be liable for any delay, failure, or interruption in the performance of its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of nature, acts of government, or acts of third parties. Legal disputes arising from the use of services shall be governed by the laws of Pune Jurisdiction. Any legal action taken against our company must be filed in the appropriate court within Pune Jurisdiction.